What is the difference between 24-hour care and live-in care?

In live-in care, a single caregiver resides in the home and is permitted to sleep during designated night hours — they are not on active duty around the clock. In true 24-hour care, caregiver shifts rotate so that an awake, attentive caregiver is always present and available. CareMatch at Home provides shift-based 24-hour coverage for seniors who require consistent wakefulness throughout the night.

How many caregivers are involved in 24-hour care?

Typically, two or three caregivers rotate across day and night shifts to maintain consistent coverage. CareMatch coordinates shift scheduling to minimise the number of different faces while ensuring legal rest periods for each caregiver. A primary daytime caregiver and one or two overnight caregivers is the most common arrangement. Consistency of personnel is particularly important for seniors with dementia.

Is 24-hour care covered by Medicare?

Medicare does not cover ongoing 24-hour in-home custodial care. Short-term skilled nursing visits may be covered after a qualifying hospital stay, but this is not 24-hour care. Medicaid may cover 24-hour care for eligible seniors under certain home and community-based services waiver programs. Long-term care insurance and private pay are the primary funding sources for families.

When is 24-hour care preferable to a nursing facility?

Many families choose 24-hour home care because their loved one is more comfortable, safer, and emotionally better in a familiar environment than in an institution. Home-based 24-hour care provides one-to-one attention that nursing facilities cannot match, along with the ability to maintain family routines and a familiar setting. It is appropriate as long as the home can safely support care and the senior's needs do not require on-site clinical resources unavailable at home.

How does CareMatch coordinate 24-hour care coverage?

A dedicated CareMatch care coordinator manages the shift schedule, caregiver introductions, and ongoing family communication. You receive a direct line to your coordinator for questions, schedule changes, or concerns. If a caregiver is unexpectedly unavailable, we identify replacement coverage immediately — your schedule is never left without coverage.

How does the cost of 24-hour home care compare to a nursing facility?

The cost of 24-hour home care varies by market, hours, and level of care required. In many cases the cost is comparable to private-pay nursing facility rates, but with substantially greater one-to-one attention, home comfort, and family involvement. A CareMatch coordinator will walk through a personalised cost estimate based on your specific situation and location.

Find the Right Caregiver for Someone You Love in 24 Hours.

We match your family with up to 2 vetted, background-checked in-home care options. Tell us what you need, and we’ll handle the searching, vetting, and next steps for you.

Takes 2 minutes · No credit card · No phone calls · 100% free

Find the Right Caregiver for Someone You Love in 24 Hours.

We match your family with up to 2 vetted, background-checked in-home care options. Tell us what you need, and we’ll handle the searching, vetting, and next steps for you.

Takes 2 minutes · No credit card · No phone calls · 100% free

Simple Process

How CareMatch at Home Works

Finding the right care for Mom or Dad shouldn’t be complicated. We’ve made it simple. Up to a maximum of two (2) vetted and background-checked caregivers to choose from, not 10.

Tell Us About Your Loved One

Answer a few simple questions about your loved one’s care needs, location, and schedule. Takes less than 3 minutes.

We Find Your Match

Our team reviews your needs and matches you with pre-screened, vetted home care providers in your area. Up to a maximum of two.

Connect & Care

Speak directly with matched providers, compare options, and choose the right fit – at no cost to you.

What We Cover

Non-Medical Home Care Services

Our network of providers offers a full range of in-home support to help Mom or Dad live comfortably and independently.

Companion Care

Conversation, activities, and social engagement

Personal Care

Bathing, grooming, dressing assistance

Meal Preparation

Nutritious meal planning, grocery help, and cooking tailored to dietary needs

Transportation

Doctor visits, errands, and appointments

Light Housekeeping

Laundry, cleaning, and home organization

Medication Reminders

On-time reminders and health monitoring

Our Difference

Up To Two Curated Matches - Always

Two Max Promise

Most referral services bury you in phone calls from dozens of agencies. CareMatch at Home takes a different approach — we personally select two highly-matched providers for your family, giving you real choice without the overwhelm.

Vetted Network Only

Every provider in our network is background-checked, licensed, and reviewed. We never recommend an agency we haven't vetted.

Up to Two Perfect Matches, Always

We personally curate two highly-matched providers for your family — giving you choice and confidence without the overwhelm of endless options.

Non-Medical Focus

We specialize exclusively in non-medical in-home care — companion care, personal care, and daily living support for Mom and Dad.

Fast & Free

Our service is completely free for families. We're compensated by our provider network, never by you.

The CareMatch at Home Promise

Not Another Directory. A Real Matching Service.

Every provider is background-checked
Up to a maximum of two great options, hand-picked for your family
Free for families, no hidden fees
Dedicated care advisor for your family
Satisfaction guaranteed or we re-match

Families We've Helped

What Our Clients Are Saying

Real families, matched with real caregivers, here’s what they had to say about the process.

“After struggling for weeks to find reliable care for my father, CareMatch at Home connected us with an amazing caregiver within 48 hours. The process was completely free and so much easier than I expected.”

Sarah M.

“I didn’t know where to start looking for care for my mom in Chicago. CareMatch sent us two options within a day, both licensed and background-checked. We picked one by the end of the week.”

Maria D.

“What impressed me most was that they curated two perfect options for us — both were excellent. No pressure, no endless phone calls. Just two great choices and we picked the one that felt right.”

Linda T.

For Veterans & VA Families

Specialized support for those who served.

CareMatch is here for every family looking for quality in-home care. We are also experienced with the questions veterans and VA-connected families bring to the process, helping make the search feel simpler and more personal.

Common Questions

Frequently Asked Questions (FAQs)

How does CareMatch at Home help me find a caregiver?

You tell CareMatch about your loved one’s needs, location, preferred schedule, and caregiver preferences. The team uses those details to search for suitable non-medical caregivers and introduces your family to up to two options to consider.

What information should I have ready before starting the Care Finder?

It helps to know where your loved one lives, when help is needed, the preferred start date, and the everyday support they may require. Sharing personality, routine, language, household, and caregiver preferences can also help make the search more specific.

Are caregivers matched through CareMatch background-checked?

CareMatch states that caregivers presented through its matching process are background-checked. Families should still speak directly with each match about experience, availability, references, responsibilities, and anything else important to their loved one before making a final decision.

Can I request certain preferences when looking for a caregiver?

Yes, families should share any preferences that may affect whether a caregiver feels like a good fit. This might include schedule, communication style, personality, language preferences, or relevant experience, although availability will depend on the caregivers serving your area.

What should I discuss during my first conversation with a caregiver?

Talk about availability, experience, expected responsibilities, rates, communication, household routines, and your loved one’s preferences. It is also a good opportunity to see how naturally the caregiver communicates with your family and whether expectations are clear on both sides.

Should my loved one be involved in choosing the caregiver?

Whenever practical, involving the person receiving care can be helpful. Their comfort, personality preferences, and reaction to the caregiver matter because the arrangement will take place in their home and become part of their normal routine.